Fast, Reliable Troubleshooting Help
Prior to launching GateHouse Solutions™, we were frustrated with the lack of support and the slow response times of the visitor check in software providers that were available. As a systems integrator, we were hearing first hand that customers really valued a reliable support team from their guest management software provider.
As a result, TEM Systems launched the GateHouse Solutions™ division to develop a world class resident and visitor registration software that is backed by a team that is committed to providing the most reliable software support from the smartest people possible.
GateHouse Solutions™ offers a number of visitor control service options designed to fit a variety of needs and budgets. You may opt for hourly support, or one of our client agreements. Either way, you can expect outstanding technical support and guidance that have made GateHouse Solutions™ so successful.
Prepay for a specific number of support hours and get a discount on the flat hourly rate.
We offer several client agreements with benefits such as unlimited telephone support on GateHouse Solutions™ visitor check in software during regular business hours (Monday thru Friday, 8:30 a.m. to 5:00 p.m., excluding holidays), discounts on visitor check in software upgrades as well as training.
Our customers love to talk to us and we are always here to help, but there are a few steps that you could follow before calling us about your visitor check-in software. These steps could save you time and money.